QomplAI
Back to Homepage
Deutsch Deutsch English English

Terms and Conditions

Last updated: January 2026

1. Scope of Application

These Terms and Conditions apply to all contracts between Carsten Wittmann, Otto-Schott-Str. 2, 60438 Frankfurt am Main, Germany (hereinafter "Provider") and the Customer for the use of QomplAI compliance analysis services.

Any deviating, conflicting, or supplementary general terms and conditions of the Customer shall only become part of the contract if the Provider has expressly agreed to their validity in writing. This consent requirement applies in all cases, even if the Provider provides services without reservation while being aware of the Customer's terms.

2. Service Description

QomplAI provides AI-powered compliance analyses for the use of AI tools with regard to GDPR, EU AI Act, and Data Act.

2.1 Scope of Service per Analysis

Each purchased analysis includes:

  • One (1) Tool - identified by a specific URL (e.g., https://chatgpt.com)
  • One (1) Use Case - the specific usage of the tool being analyzed
  • Review of uploaded documents (DPA, Privacy Policy, TOMs)
  • Identification of compliance gaps and risks
  • Creation of a prioritized action plan
  • PDF report with cited source references

2.2 Access Period and Updates

Access to the analysis is valid for 3 months from the date of purchase. Within this period, you may perform up to 6 updates (iterations), for example:

  • Submitting additional documents
  • Re-analyzing after implementing measures
  • Verification when vendor documents are updated

Note: No automatic monitoring of vendor documents is included. Changes to privacy policies or DPAs of the analyzed tool are not automatically detected. We offer separate monitoring services for continuous monitoring.

2.3 Point-in-Time Analysis

The analysis refers to the documents and legal framework available at the time of execution. In case of changes to the legal situation or vendor documents after the analysis has been performed, there is no entitlement to a free re-analysis.

3. No Legal Advice

The services of QomplAI do not constitute legal advice. The results serve as guidance and do not replace consultation with a lawyer or data protection officer. For legally binding information, we offer a separate upgrade with review by a certified data protection officer.

4. Contract Conclusion and Prices

The contract is concluded by placing an order through the platform and receiving payment confirmation. Current prices are displayed on the website. All prices are exclusive of statutory VAT.

5. Payment Terms

Payment is made in advance through our payment service provider Paddle. Paddle acts as a reseller and processes the payment. The Paddle Terms of Use also apply.

6. Document Processing and Data Protection

Uploaded documents are stored on EU servers and automatically deleted after 3 months, unless you request earlier deletion. Processing is carried out in accordance with our Privacy Policy.

For analysis, we use AI services from Google (Gemini) and Anthropic (Claude). These providers process data in accordance with their respective privacy policies as data processors.

7. Limitation of Liability

The Provider's liability is limited to intent and gross negligence. Liability for the accuracy, completeness, and timeliness of AI-generated analyses is excluded to the extent permitted by law.

The Provider is not liable for damages resulting from decisions made based on the analysis results.

8. Right of Withdrawal

As a consumer, you have a 14-day right of withdrawal. The right of withdrawal expires prematurely if the analysis has been fully provided at your express request before the expiry of the withdrawal period and you have previously confirmed your knowledge thereof.

9. Changes to Terms

The Provider reserves the right to amend these Terms. Changes will be announced by email. If the Customer does not object within 4 weeks, the amended Terms shall be deemed accepted.

10. Final Provisions

10.1 Applicable Law

The law of the Federal Republic of Germany applies. The UN Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

10.2 Jurisdiction

The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Frankfurt am Main, Germany, insofar as the Customer is a merchant, a legal entity under public law, or a special fund under public law, or has no general place of jurisdiction in Germany.

10.3 Severability Clause

Should individual provisions of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

10.4 Written Form

Amendments and additions to these Terms require written form. This also applies to the waiver of this written form requirement.